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Do you have a question about shopping at The Craft Shop? Choose one of the topics listed below to get the information you need. If you need further assistance, please contact us and we will be happy to assist you!
Deliveries, Returns & Order Tracking
- Delivery Information
- Return Policy - Refunds, exchanges, etc.
- Order Tracking - Check the status of your order.
- Product Availability - Are my products in-stock.
Managing Your Account
Placing Your Order
- Order Confirmation - How to get order details
- Credit Card Security - Our site is safe & secure
- Saving Orders - Finish ordering products later!
- Order-By-Phone - Operators are available!
- Mail-In Rebates - Save more on your order!
- Time Savers - Find your products faster!
- Searching The Craft Shop - It's as easy as 1-2-3!
- Product Availability - Are my products in-stock?
- Product Highlights - Learn about special offers!