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Customer Service

Do you have a question about shopping at The Craft Shop? Choose one of the topics listed below to get the information you need. If you need further assistance, please contact us and we will be happy to assist you!

Deliveries, Returns & Order Tracking

Managing Your Account

Placing Your Order

  • Order Confirmation - How to get order details
  • Credit Card Security - Our site is safe & secure
  • Saving Orders - Finish ordering products later!
  • Order-By-Phone - Operators are available!
  • Mail-In Rebates - Save more on your order!

Finding Products

Policies & Legal Information